Question 1

I don't have all of my photos yet, can I start my free draft video and add more later?

Accepted Answer

Absolutely. All of your initial selections can be updated during the revision phase before you purchase. Most families go through a few versions before settling on one they truly love. Just click the green Revise button beneath your video to keep refining your tribute slideshow.

Question 2

I'm on a tight timeline. How long does it take to create a memorial video with up to 10 songs and upto 250 photos?

Accepted Answer

Once your photos are uploaded, our platform generates a professional memorial tribute video in approximately 15–20 minutes, ready to download, share or play at your end-of-life event.

Familes can make edits for free until they love their memorial tribute

Question 3

I'm not a video expert.  What if I get stuck?

Accepted Answer

Don't worry, our team is full of video experts.  Every free trial enables you access to our video concierge team.  Drops us a quick note and let us know how we can support you.

Anything question is fair game.
- How do I loop video?
- Where can I buy a song
- How do I find my download?
- Can email my video?

We are here to help. There is no fee to use our video concierge support team.

Question 4

Can I customize the fonts, text, or add a logo to scenes in my memorial slideshow?

Accepted Answer

Yes, full scene customization is available after purchase, when the advanced scene editor is unlocked. You'll have access to a powerful online PowerPoint Editor (no software required), or you can download individual scenes, edit them in PowerPoint Desktop or Mobile (license dependent), and re-upload the finished slides.

If you are not familiar with editing, our video concierge team, can apply edits for you or walk you through how to make updates. Just hit the help button and drop us a note.

Question 5

Can the text in my memorial video be translated into another language?

Accepted Answer

Yes — full scene translation is available after purchase. Using our online PowerPoint Editor from a PC, you can update text in any language. You can also download scenes, edit them in PowerPoint Desktop, and re-upload the translated slides.

Families have translated videos into French, Spanish, Portuguese, Afrikaans and German.  The language possibilities are limitless.

Question 6

Can I upload my own songs?

Accepted Answer

Yes. You can choose from our curated music library or upload up to 6 of your own songs (MP3 files).

Can I use songs from a streaming service like Spotify, Apple Music, or Pandora?  Unfortunately, no. Streaming services license or rent music, they don't permit downloaded tracks to be used outside their platforms. Most songs can be purchased as MP3 files on Amazon for under $1.50 per song. These song files can be uploaded to your private video project.

Question 7

Do you offer a streaming link so we can share the memorial video with remote attendees or on social media?

Accepted Answer

Yes, a free streaming link is included with with every video draft, so you can easily share with friends and family.  You may cut and past the link anywhere you like, it plays from any connected device.

The link remains active for 40 days from project start.

Question 8

When should I request AI age-sorting, if I want my photos arranged chronologically by my loved one's life?

Accepted Answer

The AI age-sort is a detailed computational process, so we recommend waiting until the majority of your photos have been uploaded before placing the order. Photos added after the sort is complete will need to be placed manually. AI sort takes 30-60 minutes for albums up to 200 photos.

Question 9

What if just want a PowerPoint slideshow for my viewing or wake events?

Accepted Answer

All of our video purchases allow you to separately download a PowerPoint version of you photo scenes in the video (no transitions, no music, but every slide)

We offer three purchase options:
1) Stanard high definition video $39
2) Our premium AI-age sorted video $68
3) A full editable PowerPoint Slideshow download $25

Make a Beautiful Memorial Video Tribute in Minutes

Create a Free Draft Funeral Video from your phone or computer.

No Editing Skills Needed.

Create the perfect video to honor a loved one

Create and fully edit your free draft memorial video.

Three Easy Steps to a Beautiful Memorial Video

See How Easy We Made Memorial VideoCreation

Professional Video. No Editing Skills Required.

Why Memorial Video AI

Honor Your Loved One

Honoring loved ones is our mission.
If you are not satisfied, we issue a full refund.

How much time could AI Age-Sort assistance save you?

Frequently asked questions

I don't have all of my photos yet, can I start my free draft video and add more later?

I'm on a tight timeline. How long does it take to create a memorial video with up to 10 songs and upto 250 photos?

I'm not a video expert. What if I get stuck?

Can I customize the fonts, text, or add a logo to scenes in my memorial slideshow?

Can the text in my memorial video be translated into another language?

Can I upload my own songs?

Do you offer a streaming link so we can share the memorial video with remote attendees or on social media?

When should I request AI age-sorting, if I want my photos arranged chronologically by my loved one's life?

What if just want a PowerPoint slideshow for my viewing or wake events?

Make a Beautiful Memorial Video Tribute in Minutes

Create a Free Draft Funeral Video from your phone or computer.

No Editing Skills Needed.

Create the perfect video to honor a loved one

Create and fully edit your free draft memorial video.

Three Easy Steps to a Beautiful Memorial Video

See How Easy We Made Memorial VideoCreation

Professional Video. No Editing Skills Required.

Why Memorial Video AI

Honor Your Loved One

Honoring loved ones is our mission. If you are not satisfied, we issue a full refund.

How much time could AI Age-Sort assistance save you?

Frequently asked questions

I don't have all of my photos yet, can I start my free draft video and add more later?

I'm on a tight timeline. How long does it take to create a memorial video with up to 10 songs and upto 250 photos?

I'm not a video expert. What if I get stuck?

Can I customize the fonts, text, or add a logo to scenes in my memorial slideshow?

Can the text in my memorial video be translated into another language?

Can I upload my own songs?

Do you offer a streaming link so we can share the memorial video with remote attendees or on social media?

When should I request AI age-sorting, if I want my photos arranged chronologically by my loved one's life?

What if just want a PowerPoint slideshow for my viewing or wake events?

Honoring loved ones is our mission.
If you are not satisfied, we issue a full refund.